Refund and Return Policy

Effective Date: 12-09-2024

1. Introduction

Thank you for choosing MesomeTechnologies. We strive to provide high-quality software products and services. This Refund and Return Policy outlines our terms and conditions regarding refunds and returns for our software products. By purchasing from our website, you agree to the terms of this policy.

2. Refund Policy

• Eligibility for Refunds:

  • Software Purchases: We offer refunds for software purchases under the following conditions:
    • Technical Issues: If the software does not function as described or is incompatible with your system requirements.
    • Non-Delivery: If you have not received your software or download instructions within 24 hours of purchase.
    • Defects: If the software is found to be defective and cannot be resolved with technical support.
  • Refund Requests: To request a refund, you must contact our support team within specific time frame, 7 Working Days from the date of purchase. Provide proof of purchase and a description of the issue.

• Non-Refundable Items:

  • Digital Products: Due to the nature of digital products, refunds are not typically issued for:
    • Change of Mind: If you decide you no longer need the software or prefer a different product.
    • User Error: Issues arising from user error or misuse of the software.
    • No Proof of Purchase: If you are unable to provide a valid proof of purchase.

3. Return Policy

• Returns:
  • Digital Products: Returns are not applicable to digital products once they have been downloaded or accessed. We encourage you to review product descriptions, requirements, and trial versions (if available) before making a purchase.

4. Refund Process

• Approval: Once your refund request is received, our team will review and respond within  4 to 5 business days. If approved, a refund will be issued to the original payment method.
• Processing Time: Refunds may take 5-10 business days to process and appear on your statement, depending on your payment provider.

5. Exchanges

• Software Exchanges: We do not offer exchanges for software products. If you require a different product, please request a refund and place a new order.

6. Contact Us

For any questions or to request a refund, please contact our support team at:

[Mesome Technologies]
[mesometechnologies@gmail.com]
[+91 8130486843]

7. Changes to This Policy

We may update this Refund and Return Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.